Springfield, IL – Live360 Health Plan received the highest marks in the Centers for Medicare & Medicaid Services’ (CMS) annual star quality ratings and is one of the nation’s elite when it comes to providing care and service to its Medicare members. Live360 Health Plan, featuring HSHS Network, provides affordable, local, and complete 360-degree health coverage for residents in south central Illinois.
Live360 Health Plan is underwritten by Medical Associates Health Plans, a regional insurer that has been operating in Iowa for 40 years. The provider owned company has offered competitive alternatives to employers and seniors since its inception. Through improved coordination of care and collaborative provider relationships, Medical Associates Health Plans is a strong regional health plan serving employers and members in multiple states in the Midwest.
CMS
According to the Centers for Medicare & Medicaid Services’ 2023 Star Quality Ratings, Live360 Health Plan received 5 out of five (5) stars for overall quality and service, CMS’ highest rating. For 2023, CMS rated 507 health plans, and only 60 other plans in the nation received 5 stars!
Star ratings make choices easier
CMS developed the Medicare Star Quality Ratings to help beneficiaries compare plans and identify those who consistently deliver high quality care and service. The overall star rating combines scores for the types of services each plan offers. For plans covering health services, the overall score for quality of those services covers many different topics that fall into five categories: staying healthy, managing chronic (long term) conditions, member experience with the health plan, member complaints and changes in the health plan’s performance, and health plan customer service. A 5-star Medicare plan is identified by CMS as providing high quality and value for Medicare beneficiaries. Every year, Medicare evaluates plans based on a 5-star rating system.
The 5-star Medicare rating reflects Live360 Health Plan’s commitment to its members and to the community. Members have convenient access to customer service, quality improvement, disease management, claims processing, and a 24-hour nurse phone line.
“We are very pleased to have earned the 5-Star distinction for 2023.” stated Zach Keeling, Chief Executive Officer of Medical Associates Health Plans. “Our team continuously strives to deliver healthcare services that put members and patients first. I think our ratings reflect that.”
NCQA
In addition to Live360 Health Plan’s high ratings by CMS, the National Committee for Quality Assurance (NCQA), rated Live360 Health Plan’s Medicare plan 5 out 5 stars, the highest rating. According to the NCQA’s Health Insurance Plan Ratings 2022-2023: Medicare report, out of 645 Medicare plans studied, there are only two other plans in the country that received the highest rating.
NCQA also rated Live360 Health Plan’s commercial plans with an Excellent rating of 4.5 stars.
NCQA’s Health Insurance Plan Ratings 2022–2023 compare the quality and services health plans in the United States and provide consumers with a practical and meaningful guide to understanding their health care options and choosing the best health plans for themselves and their families.
About Live360 Health Plan
Live360 Health Plan offers insurance products designed to encourage the use of local providers and facilities to further coordinate care for the benefit of the community. Live360 Health Plan, featuring HSHS Network, provides affordable, local, and complete 360-degree health coverage for residents in south central Illinois. This network provides access to HSHS hospitals located in Decatur, Effingham, Springfield, O’Fallon, Litchfield, Highland, Greenville, Shelbyville, and Breese. In addition, the plan provides access to a respected network of providers including HSHS Medical Group, Prairie Cardiovascular, Springfield Clinic, SIU Medicine, and many other primary care and specialty providers in the area.
About Medical Associates Health Plans
Medical Associates is a unique provider-owned, regional health plan that has served employers and members in multiple states across the Midwest for 40 years. They offer a wide range of flexible employer health plans, high-quality, low-cost Medicare plans, Third Party Administrative services, and a team of highly trained professionals who work closely with local providers to coordinate care to help their members receive the highest quality care at the most affordable price. Medical Associates is consistently rated as one of the best health plans in Iowa and is one of only a few medical plans nationwide to consistently receive 4.5-5 stars from the Centers for Medicare and Medicaid Services (CMS). It is their mission to provide superior healthcare and an excellent patient experience. See more at www.mahealthcare.com.
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